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Writing to HMRC for a VAT ruling

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Hello all

A client has asked for me to write to HMRC to obtain a VAT ruling on their business supply of Flapjacks which is marketing as a snack meal replacement, which looking at HMRC guidelines falls under Zero Rated Supply, however on further reading the flapjack in questions is being sold as a 'slimmer's' food the guidance states ' zero rated except for meal replacements in the form of confectionery such as chocolates, or carob-coated biscuits or sweetened cereal bars or compressed fruits the ingredients of my clients flapjacks are( Chopped dates, gluten free oats (oats, oat bran 19.8%), air roasted peanuts (17.1%), sultanas, blanched peanuts (7.5%), sunflower seeds, vegetable glycerine, oligofructose (fibre), glucomannan (Konjac root extract), natural caramel flavouring, chromium picolinate)

Has anyone have any experience of how I go about writing to HMRC and what should be included in the letter to make sure I cover all the bases.

Your advice thoughts would be much appreciated

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